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Helpful resources


Action for Advocacy (A4A)

Helps people to take action to say what they want, secure their rights, represent their interests and obtain services they need.

Telephone: 0121 520 8070 | Website:


African Caribbean Community Initiative (ACCI)

Provided a holistic and comprehensive support service for African Caribbeans affected by mental ill health.



Age UK

Aims to improve later life for everyone through information, advice, services, campaigns, products, training and research.

Telephone: 0121 437 0033 | Website:



Helps people overcome the harms caused by alcohol, drugs & gambling.

Telephone: 0121 450 9650 | Website:


Beat (Eating Disorders)

Beat provides helplines, online support and a network of UK-wide self-help groups to help adults and young people in the UK beat their eating disorders.

Telephone: 0845 634 1414 | Website:


Bereavement for Trans deaths

Booklet to assist bereaved trans people or friends, or the family of a trans person who has died.


Changing Lives

Offer support for young women aged 10 upwards. Support could involve group work and also 1-2-1 support and services range from young people through to parents.

Telephone: 0191 273 8891 | Website:



If you are a child or young person and urgently need help, call Childline, send an email or post on the message boards Lines are open 24 hours a day. Calls from the UK are free.

Telephone: 0800 1111 | Website:


Children and Young Peoples Mental Health Coalition

Coalition brings together leading charities to campaign jointly on the mental health and wellbeing of children and young people.



Citizens Advice Bureau

Provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Telephone: 0300 330 9017 | Website:



This site provides fun and a range of useful tips about how to occupy your free time.



Cruse Bereavement Care

Support’s people after the death of someone close.

Telephone: 0844 477 9400 | Website:


Dementia Connect - a personalised service delivered by the Alzheimer’s Society

It connects anyone affected by dementia to the support they need when they need it. It is not just people with dementia but their carers, family and friends to. It’s free easy to access and puts people in touch with dementia advisors who can offer support, advice and information. Examples of support are advice on how to cope with and live with dementia, connection to dementia groups within local communities and helping to navigate through the somewhat confusing pathways to access services. We will accept self referrals and referrals from healthcare professionals to provide support via telephone, online or face to face.

Referrals can be made by calling 0333 150 3456 or via the Alzheimers Society website


Expert Patient Programme (EPP)

A self-management programme for people who are living with a chronic (long-term) condition.

Telephone: 0800 073 4242 | Website:


Gender Matters

Provides a comprehensive programme of practical support, counselling, advice and information for anyone with any questions or problems concerning their gender identity, or whose loved ones are struggling with gender identity issues.

Website: | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Heantun Housing

Heantun Housing Mental Health support services provide housing related support and supported accommodation to individuals that are aged 18+, are recovering from or have mental health needs and who live in the borough of  Sandwell.  Services are funded by ‘Sandwell Housing Related Support and Social Inclusion team’.

Telephone: 0300 111 7000 | Website:


Housing Support

Supports people in Sandwell aged between 18 to 65 years old with their housing needs.

Telephone: 0121 368 1166 |



Providing a huge variety of sports, music, arts, and social/personal development workshops | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


MindLine Trans +

Staff and volunteers of MindLine Somerset & MindLine Bristol, established providers of mental health helplines, operate a specific Transgender/Non-binary helpline for the whole of the UK, in addition to their existing Mindline services.

The service operates on Mondays and Fridays of each week from 8pm until midnight by Trans+ volunteers and allies. MindLine Trans+ offers emotional support to people who are Trans+, A Gender, Gender Fluid and Non-binary and anyone wanting to talk about their gender identity. The helpline is also there to offer support and information to family and friends.

Telephone: 0300 330 5468 | Website: | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Multiple Sclerosis Society

The MS Society is the UK’s leading MS charity. Since 1953, we’ve been providing information and support, funding research and fighting for change.

Telephone: 0808 800 8000 | Website:


NHS 111

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England.

Telephone: 111 | Website:


Papyrus - Prevention of Young Suicide

Support for parents who have lost a

Telephone: 0800 068 4141 | Website:



Relate offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through their website.

Telephone: 0121 643 1638 | Website:


Resources for people with Learning Disabilities

This website aims to cover lots of topics relating to mental health for people who have a learning disability, their parents and carers as well as professionals and supporters.



Sandwell Carers Team

The Carers Service is for the carers of Black Country Partnership NHS Foundation Trust patients who are in receipt of Child and Adolescent Mental Health Services, Learning disabilities services or Adult/Older adult mental health services in the Sandwell area (a carer can be a relative or friend of the patient).

Telephone: 0121 612 6000 | Website:


Sandwell LGBT

Supports and sustains a vibrant, diverse lesbian, gay, bisexual and trans community for young people in Sandwell.

Telephone: 0121 569 8432 | Website:



Helps to prevent deaf people developing mental health problems

Telephone: 01494 687600 | Website:


Spurgeons Young Carers Project

Spurgeons run the Young Carers Project, and work with young people to offer respite from the caring role.



Terrence Higgins Trust

Provide support and advice to people affected by HIV and sexual health issues.

Telephone: 0808 802 1221 | Website:


The Haven

Supporting women and children affected by domestic violence.

Telephone: 08000 194 400 | Website:


Victim Support

National charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales.

Telephone: 0121 524 3222 or 0121 524 3220 | Website:


V Inspired

Social networking web site specifically designed for young people aged 16 to 25 who want to make a difference by volunteering.



Wolverhampton Healthy Minds

Wolverhampton Healthy Minds is a psychological therapies service for people who are experiencing common mental health problems such as depression, anxiety and stress. The Wellbeing service is a nurse led service for people with more complex mental health problems.

Telephone: 0800 923 0222 or 01902 441 856 | Website:


Young Minds

Young Minds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people.

Telephone: 0808 802 5544 | Website:


Youth Clubs

Provides a full, dynamic and exciting service in a safe and fun environment for all young people.

Telephone: 0121 569 2889 | Website:

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